Singapore Top Travel, Beauty, Food, Lifestyle Blog

Saturday, October 23, 2010

i dont believe this.


i very stupid.

please see below print screens

as some customers would know,
backorder consolidation and verification are handled by Gina, and most day-to-day emails are handled by me.

so when this customer (let's just call her B) emailed to ask about the BO stock, i just checked and saw her order on the BO page and ASSUMED that her order was verified and paid for and all, and didn't even read the past email properly (the one Gina sent about not being able to locate her transaction)

B didn't get her item due to some issues, and asked for credits.

and i just stupidly thought that she was a genuine paying customer, and when she rushed for the refund after 5 days BUT she complained that it's been a week, ie 7 days (again, Gina is the one handling refunds) so i just asked Gina to refund her without double-checking at all and simply assuming her authenticity as a BO customer.

STUPID MUCH. but nvm. part 2.

B mentioned she paid for another BO item. cant find her order on the BO page at all, nor via emails by searching for her email address.
so anyway, i was overseas, came back saw the email regarding a color change, and didnt check if she had any order for the BO or not because the BO consolidation details are all with Gina and in any case, color change isn't allowed once order has been placed.

as B's supposed order wasnt even on the BO page or taken in at all,
all the other BO orders for the item were all accounted for already, so nothing happened with this item,

until B joined ANOTHER BO for yet another item, and then mentioned that she did not receive the toga dress backorder.

no bank acct provided. no transaction ref provided. just an IB nick and email.

and guess what,
Gina couldnt find her transaction again upon BO consolidation.
and then emailed B again.

so i replied to her "details" given, which did not include her transaction reference (again) and of course, i couldnt even find the non-existent order.

i got pretty confused and i searched for her previous email conversations with TVD and found the MNG Jeggings email,


why got such people in the world.
anyway, i replied B to ask for either a transaction reference or a print screen.
but i dont think she'd be able to come up with a genuine one, but until then, benefit of the doubt.

i think damn fishy.
99.9999% kena cheated :(

and for the other blogshop owners reading this,
if you want her email address, you can email me to ask for it. i dunno if she's a serial scammer or not but i couldnt find any other information blacklisting her or something.

dont be so stupid and not check past transactions properly like me.
fail ttm.



ps. actually, 24.50 is just a small amount so we should be thankful that we're not talking about thousands and thousands of dollars here. but the whole idea of being scammed just leaves me speechless. so hopefully others out there be careful with your online transactions too, and beware of such unprincipled people out there.

pps. and no, she hasnt replied to the email asking for transaction references or print screen, so i believe she'll just "disappear" off the radar now..


  1. omg , she so evil!!

    scam one time still not enough , still want scam so many times !!

  2. well..this serve as a good lesson to all blogshop owners to read previous emails before replying. Sometimes as a customer, it's really irritating when we have to repeat ourselves when all information was in previous replies.

    A lesson everyone should learn. Better late than never.

  3. hi jasyca,
    i think ure being quite offensive in saying it serves as a good lesson. if u view it positively, it was a mistkae made out of goodwill & trust, furthermore its pretty much obvious that the person didnt give all information, so its not justified for her to feel irritated.

    cheer up yina! be more careful next time!

  4. i personally feel that if i were yina, i would have just told her off the second time, coz i mean its damn obvious.i wont even be nice to her abt it!

    dont worry yina, nw tt u experience this once, im sure u wont ever make tt mistake! once bitten twice shy!

  5. Ohmy so scary!! I think shouldn't ask her for the transaction ref already since she wouldn't be able to provide it even if she really did the transaction.. Just ask for printscreen. Keep us updated!! But I think since you've blogged about it already maybe she wouldn't dare to reply loh!

  6. Oh my. How can such a terrible person exists?? She scammed and actually tried to scam a second and even third time?? Yina and Gina, pls check carefully next time! I feel heartache for ur refund of $24.50 which isnt supposed to be given. Jiayou and beware of this kind of ppl! shame on them!

  7. Yina!

    Argh such stinky buyers! So thick skinned to come back another time to cheat. If you dont mind, can you email me the address? I wanna be sure too. :S

  8. Jus post her stupid email on ur website so that others will be alert! She is so cheppo. Throw face!

  9. u shld just publish her email really. no need to give her face de. you're too nice yina! =\

  10. Honestly with these emails, you can make a police report and it will be taken in as a fraud case? If she's did it once to TVD, I'm sure she will strike at other blogshops?

  11. @Jasyca Xie

    I guess TVD didnt purposely repeat the question or whatsoever. They just wanted to make sure the stupid scammer knows what she's doing..

    and yes i believe gina/yina has learnt a lesson even without you rubbing salt on their wounds.

  12. nubbiee,

    i think jasyca's main point was just to advocate caution in all transactions and dealings, whether from a buyer's pov or from a seller's pov. i dont think she meant to be sarcastic ya, so theres no need for you to be so harsh in your comment.

    V (:

  13. could it be enna? i almost got scammed by her a few years back for an item that she didnt pay up. almost meet up with her to pass her the item, luckily she was late and while waiting for her, i searched my email record that she didnt pay, same situation invalid transaction. luckily i realised in time so i didnt meet up with her.

    anyway i did a check on this person ip add, its sent from a computer from esplande private limited. hope this helps!

  14. WTF?


    i hope she will get her karma soon sia.

    her name is bellla? i saw one of the convo that is un-pixelized. yina i think u should disclose all her information. no point to help her pixelize all the info. not worth it.

  15. this does suck that there are such dishonest people in the world, but i think you guys need to work on your internal management skills as well - just because you divided up the work is not a good enough excuse because you run the business as a whole.. perhaps you should consider putting up your documents such as consolidated backorder accounts on google documents so you both have access to them and can verify if necessary.

  16. aiya you should use her DBS/POSB acc no and report to police la. This type of scammer don't need give face. Just slap and smash it!!!


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